Arizona AHCCCS (Medicaid) · October 24, 2026 · Primary source
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Summary
Effective October 1, 2022, AHCCCS is expanding its Complete Care managed care contracts with Mercy Care, Arizona Complete Health-Complete Care Plan, and Care1st to assume integrated health care services for members with a Serious Mental Illness (SMI) designation, replacing the prior Regional Behavioral Health Authority structure. The new contractors will be designated as ACC-RBHAs, and geographic service areas will be realigned, with Gila and Pinal counties shifting to the Central GSA. The three ACC-RBHAs will also select a single statewide crisis phone line vendor, supplementing the national 988 line launching the same year.
What this may mean
The structural change from RBHAs to ACC-RBHAs consolidates integrated behavioral and physical health contracting for Arizona Medicaid SMI members under three managed care organizations starting October 1, 2022. Geographic service area realignments alter which managed care organization serves members in Gila and Pinal counties, with compliance and contracting implications for providers and subcontractors in those regions. The statewide crisis phone line consolidation changes operational requirements for crisis services delivery across Arizona.
Informational only. Not legal, medical, financial, or other professional advice. Always consult a qualified professional familiar with your specific facts before relying on any item.
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